Our principal activity is to provide telecommunications software, applications, systems, solutions, products and services (“Services”).
We are committed to the privacy of our customers and will only process personal information you provide to us in accordance with applicable laws and regulations. This policy explains how we collect personal information and the uses to which we put this personal information. This policy also provides details of the security measures we take to safeguard your personal information and your privacy.
You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” “offline readers,” etc. or “load testers” such as wget, apache bench, mswebstress, httpload, blitz, Xcode Automator, Android Monkey, etc., that accesses the Service in a manner that sends more request messages to the Seachat servers in a given period of time than a human can reasonably produce in the same period by using a Seachat application, and you are forbidden from ripping the content unless specifically allowed.
You agree to defend, indemnify and hold harmless Seachat, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Seachat Service; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your Status Submissions caused damage to a third party.
Collection and Use
When you contract with us or otherwise contact us regarding any of our Services, the information you provide to us will be stored and used to help in the process of providing our Services. Such information includes names, postal addresses, telephone numbers, email addresses, credit and debit card details and is used for such purposes as:
- Provisioning of our Services
- Identifying customers when they contact us with a query
- Customer support
- Maintaining call records
- Identifying customer preferences so that we can give recommendations about other products and services offered by us and our carefully selected business partners that may be of interest
- Customer registration and administration
- Billing and account administration
- Credit checking
- Administration and management of our business systems
- Technical and operational administration
- Security requirements
- Complying with legal and regulatory requirements
- As otherwise required or permitted by law
We may disclose information to:
- Third parties involved in the development, promotion, marketing or enhancement of our Services
- Third parties for administrative purposes (such as billing, support, marketing, etc.)
- Third parties for the provision of their products or services to our customers
- other third parties upon receiving your consent or as required by law
To download and install Seachat App, you have to provide us with your phone number so that we can access your mobile device’s address book. A copy of the phone numbers and names in your mobile device’s address book is kept on our servers and is used by us for the following purposes:
- To notify you when any of your contacts download and install the Seachat App
- To show contacts who are Seachat App users
- To display contact names when you receive a call via the Seachat App
Your details may need to be passed to other service providers in order for us to provide our Services to you.
We may disclose information to third parties that we retain to analyse aggregated anonymous statistical information about your use of our Services.
We may share your personal information with other companies in the Sea-Net or with other carefully selected organizations with which we have a trusted business relationship. We may use your personal information to provide you with promotional information about new and other products and services offered by us and organizations with which we have a trusted business relationship. At any time, if you do not wish to continue receiving promotional information of this type, you may notify us at firstname.lastname@example.org
Confidentiality and Security
We take all reasonable care to keep your personal information confidential and to prevent any unauthorized access to your personal information. The security of your information is very important to us. We have implemented security measures to protect the personal information that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification
- Unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of personal information belonging to our customers, suppliers, partners and visitors.
Whilst we take appropriate technical and organizational measures to safeguard the personal information that you provide to us, no transmission over the Internet and communication network can ever be guaranteed to be secure. As such, we cannot guarantee the security of any personal information that you transfer electronically to us.
Session Cookies are temporary and will be deleted from your computer when you leave our websites.
Persistent Cookies remain on your computer until they are deleted by you or they expire. Cookies are used to track and maintain continuity of web sessions such as the process of signing up to our Services. Cookies also enable us track visitors and allow you to look back at earlier registration pages and improve our Services.
The Cookies we use do not collect personal information about you other than the IP address from which you are accessing our websites.
You can set your Internet web browser to notify you when you receive a cookie or to prevent cookies from being sent or to search for and delete cookies stored on your computer. If you prevent a cookie from being sent or if you delete a cookie, you may reduce the functionality of our websites. For more information on disabling cookies please visit www.allaboutcookies.org/manage-cookies or visit your Internet web browser’s help menus.
Third Party Websites
We do not knowingly collect personal information from children. You affirm that you are either more than 16 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service. In any case, you affirm that you are at least 16 years old as the Seachat Service is not intended for children under 16. If you are under 16 years of age, you are not permitted to use the Seachat Service. You further represent and warrant that you are not located in a country that is subject to Government embargo, or that has been designated by the Government as a” terrorist-supporting” country.
Access to the personal information:
If you want to know what personal information we are holding on you then you can ask us by emailing us at email@example.com . We will provide you with a readable copy of the personal information which we keep about you within a week but we may require proof of your identity before disclosing personal information. We reserve our right to charge an administration fee to cover our costs in providing such information to you.
We reserve the right to refuse to provide a copy of your personal information, but will give reasons for our refusal. Reading and accepting this agreement you allow us to contact you via email.
Last modified date: 16th May 2015